Personal information we may collect from you • Correspondence, such as information you provide to us in correspondence, including account opening and customer support. • Sensory Information, such as images that you upload to your User Profile
Personal Information we collect automatically We may collect the following categories of Personal information automatically through your use of our services: • Commercial Activity, such as trading activity, order activity, deposits, withdrawals, account balances • Online Identifiers, such as IP address .Device Information, such as hardware, operating system, browser. • Usage Data, such as system activity, internal and external information related to Craft Network pages that you visit
Personal Information we collect from third parties We may collect and/or verify the following categories of Personal Information about you from third parties: • Identification information, such as name, email, phone number, postal address • Transaction Information, such as public blockchain data from the ICON network • Financial Information, such as wallet account balances, or through analysis techniques backtrack wallet activity history • Additional Information, at our discretion to comply with legal obligations.
How We Use Your Personal Information Optimise our service for you. For example, by tracking wallet balances to identify member tiers for discounted prices. Comply with legal and regulatory requirements. We process your Personal Information as required by applicable laws and regulations. Detecting and preventing fraud. To better protect the security and integrity of our services, we may process your personal information to detect and prevent fraud on your account, which is especially important given the irreversible nature of cryptocurrency transactions. Provide you with customer support. With personal information, our customer service agents will be able to identify the individual with more helpful information. Market our products. We may contact you with information about our upcoming releases (drops) with your permission.
How We Share Your Personal Information We will not share your Personal Information with third parties, except when we are required to share your Personal Information with law enforcement, government officials, and regulators. We may also share your personal information with your prior consent.
Cookies We may collect and store state data when you use our service and this may include using cookies and similar tracking technologies. We use this information to enhance the effectiveness of our service. You can control whether or not to accept cookies based on browser settings or by using other tools. If, however, you deactivate cookies or limit the ability to set cookies, you may not be able to obtain the full benefit of the website or access all of its functions, which may limit your overall user experience.
Direct Marketing Subject to applicable laws and regulations, we may from time to time send direct marketing materials promoting services, products, facilities, or activities to you using information collected from or about you. You may also opt-out of such communications by following the directions provided in any marketing communication. It is our policy to not provide your Personal Information for those third parties’ direct marketing purposes without your consent.
Contact Us If you have questions or concerns regarding this policy or our processing of your Personal Information, please feel free to email us at [email protected]